privacy policy

Effective Date: September 25, 2024

Listybox, owned and operated by Arbitbox LLC ("we," "us," or "our"), respects the privacy of our users ("you" or "your") and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, platform, and applications. Please read this Privacy Policy carefully.

Information We Collect

We collect the following types of personal information to provide our services:

  • Personal Information: Name, email address, shipping address, billing address, and phone number.

  • Order Information: Product details, order numbers, sales channel details, and shipment information.

  • Device Information: IP address, browser type, device type, and operating system.

  • Payment Information: Credit card details or other payment information, processed via third-party payment gateways.

  • Sales Channel Information: Information related to your connected sales channels, including account details, product listings, and sales data.

How we use your information

We use your information to:

  • Process orders and manage shipments, including sharing shipment address details with logistics partners.

  • Provide customer support and communicate with you about your orders, listings, and product details.

  • Improve and personalize our services, including analytics to enhance platform functionalities.

  • Comply with legal obligations and prevent fraud.

  • Manage your account settings, integrations, and subscription plan.

Sharing of Information

We only share your personal information with third parties for the purpose of fulfilling your orders or improving our services. This includes:

  • Logistics Partners: To facilitate order shipment, your shipping address will be shared with logistics service providers (e.g., FedEx, UPS, Shipstation).

  • Third-Party Service Providers: For payment processing, we use secure third-party gateways.

  • Production Partners: When fulfilling Print-on-Demand orders, relevant details are shared with our production partners (e.g., Printify, Prinwork).

    We do not sell, rent, or trade your personal information with any third-party organizations for marketing purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Customer data is not stored for more than 30 days after the completion of an order, after which the data is permanently deleted from our systems.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our platform, such as:

  • Session Cookies: To maintain your session while you navigate our website.

  • Analytics Cookies: To track user activity and gather aggregate data for analytics purposes.

    You can control cookie preferences through your browser settings.

User Rights

You have the following rights regarding your personal data:

  • Access: You can request to access the personal information we hold about you.

  • Correction: You can request that we correct or update any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.

    To exercise any of these rights, please contact us at info@listybox.com.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including encryption, secure data storage, and access controls to safeguard your data against unauthorized access and disclosure.

International Data Transfers

Your personal data may be transferred to and processed in countries other than the country in which you are located. By using our services, you consent to the transfer of your data to the United States, where our primary servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Listybox (Arbitbox LLC) 8 Green Ste A 19901, Dover, Delaware United States

Email: info@listybox.com